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SUPPORT
The twelve New York State Regional Information Centers (RICs) have specialists available to assist school districts and BOCES in addressing questions related to data privacy, data security, the Google Admin Console, Google Services, Google Devices and more. Please consult the Frequently Asked Questions page to learn about these areas. Should you need further assistance, contact the appropriate local RIC representative listed below.
To learn more about teachers' use of Additional Services and students' use of Core Services, click here to access training and support from the New York State Model Schools Consortium.
LOCAL RIC CONTACTS
CENTRAL NEW YORK (CNY) RIC
EDUCATIONAL TECHNOLOGY SERVICE (EDUTECH)
GREATER SOUTHERN TIER (GST) RIC
LOWER HUDSON (LH) RIC
MID-HUDSON (MH) RIC
ALAN MONSANTO
Network/Computer Security Specialist
amonsanto@mhric.org
(845) 255-1450 Ext:1381
MOHAWK (MO) RIC
MONROE RIC
DOREEN PIETRANTONI
Instructional Technology Specialist
Doreen_Pietrantoni@boces.monroe.edu
(585) 249-7221
NORTHEASTERN (NE) RIC
SOUTH CENTRAL (SC) RIC
SUFFOLK RIC
DAN MARESCA
Network Communications Manager
dmaresca@esboces.org
(631) 244-4252
SHARON HAYES
Administrative Coordinator
shayes@esboces.org
(631) 244-4271
WESTERN NEW YORK (WNY) RIC
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